Privacy Policy | Istanbul Blue Transfer

Last updated: April 2026

1. Introduction

Istanbul Blue Transfer ("we", "us", "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (istanbulbluetransfer.com) and our airport transfer services.

2. Information We Collect

We collect the following personal information when you make a booking:

Full name
Email address
Phone number
Pickup and drop-off locations
Travel date, time, and passenger count
Flight number (optional)
Special requests or notes (optional)

We also automatically collect technical data such as IP address, browser type, device information, and pages visited through cookies and analytics tools.

3. How We Use Your Information

Your personal information is used for the following purposes:

Processing and managing your transfer booking
Sending booking confirmations and driver details via email
Contacting you about your reservation (changes, delays, updates)
Flight tracking to ensure timely pickup
Improving our services and website experience
Responding to your inquiries and support requests

4. Data Storage & Security

Your booking data is stored securely on Google Workspace (Google Sheets) with restricted access. We use industry-standard security measures including encrypted connections (HTTPS/SSL) to protect data in transit. Only authorized personnel have access to your personal information.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

Our assigned drivers — only the information necessary to complete your transfer (name, pickup location, flight number)
Google services — for analytics and booking management
Legal authorities — if required by Turkish law

6. Cookies & Analytics

Our website uses Google Tag Manager and Google Analytics to understand visitor behavior and improve our services. These tools may place cookies on your device. You can disable cookies through your browser settings, but this may affect website functionality.

7. Your Rights

Under Turkish Personal Data Protection Law (KVKK) and applicable regulations, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to data processing
Request data portability

To exercise these rights, contact us at selahaddin.arslann@gmail.com.

8. Data Retention

We retain your booking data for a period of 2 years after your last transfer for operational and legal purposes. After this period, your data is permanently deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy, please contact us:

Istanbul Blue Transfer
Email: selahaddin.arslann@gmail.com
WhatsApp: +90 552 472 11 82
Website: istanbulbluetransfer.com